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กรณีศึกษา : การสร้างความพึงพอใจและความสัมพันธ์กับลูกค้า = Best Pratices :...
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การมุ่งเน้นลูกค้าและตลาด :...
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Customer relationship management /
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Peelen, Ed
Published 2005
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Managing learning and communication systems as business assets : how to engineer organizational performance and demonstrate value /
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CRM การบริหารลูกค้าสัมพันธ์ = Customer Relationship Management/
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กรณีศึกษา : การสร้างความพึงพอใจและความสัมพันธ์กับลูกค้า = Best pratices :...
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Harvard business review on customer relationship management
Published 2001
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Strategies for international industrial marketing : the management of customer relaships in European industrial markets /
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Restaurant basics : why guests don't come back--and what you can do about it /
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Published 1992
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Public relations practices : managerial case studies and problems /
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Jackson, patrick
Published 1995
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ผลกระทบของการบริหารลูกค้าสัมพันธ์ต่อความจงรักภักดีของลูกค้า...
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The intimate supply chain leveraging the supply chain to manage the customer experience /
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Ross, David Frederick
Published 2008
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Customer relationship management systems handbook
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Published 2003
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Customer relationship management systems handbook
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Published 2003
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book distributed by CRC Press. Purchase or institutional license may be required for access.
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Customer relationship management : concepts and technologies /
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Published 2009
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Banishing bureaucracy : the five strategies for reinventing government /
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Published 1997
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Net gain : expanding markets through virtual communities /
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Entity resolution and information quality /
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Published 2011
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Microsoft Dynamics CRM 2011 administration bible /
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