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The intimate supply chain leveraging the supply chain to manage the customer experience /
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Ross, David Frederick
Published 2008
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Getting clients and keeping clients for your service business : a 30-day step-by-step plan for building your business /
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The power of two : how smart companies create win-win customer-supplier partnerships that outperform the competition /
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God is a salesman : learn from the master /
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Do the right thing how dedicated employees create loyal customers and large profits /
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Inside the customer universe : how to build unique customer insight for profitable growth and market leaders /
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The new age of innovation : driving cocreated value through global networks /
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Year of Publication: 2008
Call Number: H - Social Science
Suggested Topics: Customer relations
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