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How companies win : profiting from demand-driven business models no matter what business you're in /
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UX best practices how to achieve more impact with user experience /
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ฟิช! = Fish! : a remarkable way to boost morale and improve results /
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ลูกค้าคือปีศาจ = Okyakusama wa akuma o miryosuru saabisu kaizen /
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The innovator's solution : creating and sustaining successful growth /
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Turned on : eight vital insights to energize your people, customers, and profits /
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