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Managing high-tech services using a CRM strategy /
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Blumberg, Donald F
Published 2003
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Strategic leadership : Managing the missing links /
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UX best practices how to achieve more impact with user experience /
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Managing high-tech services using a CRM strategy
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The future of competition : co-creating unique value with customers /
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Prahalad, C.K
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Call Number: H - Social Science
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