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Building great customer experiences /
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Shaw, Colin
Published 2005
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Thinking in services /
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Iqbal, Majid
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The innovator's solution : creating and sustaining successful growth /
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Christensen, Clayton M
Published 2003
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The ten demandments : rules to live by in the age of the demanding consumer /
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Mooney, Kelly
Published 2002
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Call Number: H - Social Science
Library: bkt
Suggested Topics: Customer services
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KMUTT
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H - Social Science
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